For step 2, I found two articles based on my partner and I’d research question and took some bullet point notes of what I learned. And we also did a self reflection on each of the 3 platform’s while role playing as a user who is self diagnosing themselves based on certain symptoms. My symptoms were feeling anxious, lack of focus, overthinking, and constantly worrying over plans. We created a set of questions for each platform and three questions to help us reflect on all 3 platforms. Below is my self reflection:
TIK TOK
How easy was it to find videos related to the symptoms I searched?
It was pretty easy, once I searched in my “symptoms” multiple videos showed up from many different users that were either experiencing the same symptoms or Doctors/Professionals discussing what those symptoms might be.
Did the algorithm start showing me similar videos after my initial search?
Yes, after I clicked on a few videos I noticed that the algorithm had added more health related videos into my feed.
Were any of the videos I found made by actual credited doctors or just influencers/ random users talking about their personal diagnosis or symptoms?
There was a mix, some doctors or nurses had posted videos related. There were videos educating on several diagnosis as well as users reporting same symptoms and looking for answers from other users.
CHATGPT
Did the conversational format make the information feel more trustworthy?
When I put in my “symptoms” into chat, the first thing it responded with was ” Im sorry you are experiencing this…I can’t diagnose you but I can go over several possible causes…”
This made me feel almost like I was talking to a real person online and made the conversation more casual and less formal which made me feel like I could trust it. I had a feeling I cant really describe but the conversational format made me feel like that chat got had my best interest in mind when responding in a way which was kind of weird knowing it is not a real person.
GOOGLE
Did I feel overwhelmed by the amount of information available?
Yes, I did. There were more than 10 articles and blog posts I could scroll through that was related to my “symptoms”. Some were saying the same thing, some were going into more detail, and some were saying the complete opposite so it made me feel overwhelmed and I didn’t know which one I should “trust”.
Did the search results include critical medical sources or mostly general websites?
Yes, Most were credited sources like the National Institute of Mental Health, University of California, Mayo Clinic, and Harvard Health.
ALL 3
What was my first impression when trying to diagnose symptoms on each platform?
With Tik-Tok my first impression was being surprised that there were many other users experiencing similar symptoms, and how the Tik-Tok algorithm groups these videos together helping you find information. I also found the short videos to be less overwhelming. With Chat GPT my first impression was feeling overwhelmed because there were so many possible “diagnosis” it gave me when I put in my symptoms. With google, I felt less overwhelmed with my first impression but as I kept scrolling through I felt more and more overwhelmed with the amount of information.
Which platform gave me information the fastest?
Chat GPT gave me the information the fastest but it did not hyperlink any resources or where it was getting that information from like google does but in terms of speed, I’d say Chat.
Which platform felt most convincing?
This is a hard question because I feel like Chat GPT’s conversational format felt convincing but also being able to see real life people on Tik-Tok, whether they were doctors or users, and hear what they had to say also felt really convincing. Thus, I think I’d have to go with Tik-Tok.
After completing step 2, we are now brainstorming new questions that will help us complete step 3 and support our overall inquiry.